CRM Use

17 BEST Lead Tracking Softwares (13 CRMs & 4 Sales Tools)

17 BEST Lead Tracking Softwares (13 CRMs & 4 Sales Tools)

17 BEST Lead Tracking Softwares (13 CRMs & 4 Sales Tools)

Jun 19, 2025

Jun 19, 2025

    Lead tracking can feel like herding cats — messy, time-consuming, and frustratingly unpredictable. Sure, finding leads and getting them through the door is one thing, but figuring out which ones are actually going to close? That’s a whole different beast.

    That’s where lead tracking software comes in. These are tools designed to help you monitor, organize, and prioritize leads so your sales team can focus on what matters most — converting.

    In this article, we’ll break down what lead tracking software is, highlight the best CRMs with built-in tracking tools, and explore top standalone lead tracking solutions.

    🤔 What Is Lead Tracking Software & How It Works?

    What Is Lead Tracking Software & How It Works?

    Lead tracking is the process of monitoring a lead’s behavior and interactions with your business across multiple touchpoints — like email, website visits, phone calls, or ad clicks. It gives your team real-time visibility into where a lead is in the sales funnel and how engaged they are.

    Examples of lead tracking activities:

    • Tracking when a lead opens an email or clicks a link

    • Logging a sales call or meeting

    • Monitoring which web pages a lead visits

    • Recording a form submission or demo request

    🧩 Benefits of a Lead Tracking System

    While there are a wide range of touchpoints that sales teams and businesses can glean from, the benefits are universally the same – and they include:

    • Shorter sales cycles – Quickly identify and prioritize high-intent leads to close deals faster.

    • Higher ROI on sales and marketing efforts – Focus resources on the leads most likely to convert.

    • Improved conversion rates – Nurture leads more effectively with timely follow-ups and personalized outreach.

    • Better sales performance and reporting – Gain real-time insights into pipeline activity and team effectiveness.

    • Deeper insights into customer behavior – Understand how leads interact with your brand across channels.

    🆚 Lead Tracking vs Lead Scoring?

    Lead Tracking vs Lead Scoring?

    While often used together in modern sales and marketing workflows, lead tracking and lead scoring serve very different purposes. Understanding the distinction between the two can help your team better qualify, prioritize, and convert leads.

    Feature

    Lead Tracking

    Lead Scoring

    Function

    Monitors actions and behaviors of leads

    Quantifies lead quality and sales-readiness

    Focus

    Engagement history and timeline

    Priority ranking based on score

    Goal

    Improve timing and personalization of outreach

    Help sales focus on the most promising leads

    Tools

    CRMs, marketing automation platforms, tracking pixels

    Scoring models, CRM systems, predictive analytics

    When used together, lead tracking and lead scoring can give your team a full picture of each lead — what they’ve done and how valuable they are. Tracking tells you the “when” and “how,” while scoring helps you decide the “who.”

    🏆 Top CRMs With Built-in Lead Tracking Tools (Ranked & Reviewed)

    🗂️ TL;DR Comparison Table

    CRM

    Best For

    Starting Price

    Drawbacks

    Free Plan?

    Breakcold

    Best Overall Lead Tracking Tool for Social-Selling Sales Teams

    $29/user/mo


    Lacks native calling features and built-in AI functionality (for now!)

    Salesflare

    Best for Small B2B Teams That Want Smart, Hands-Off Lead Management

    $35/user/mo

    Limited omnichannel capabilities

    Hubspot 

    Best for All-in-One CRM With Powerful Lead Management

    $0/mo

    Some users report a learning curve during onboarding

    Piperive

    Best for Visual Sales Pipelines and Simplicity

    $19/user/mo

    No native LinkedIn integration for lead importing

    Close

    Best for Outbound Sales Teams That Want Built-In Calling, SMS, and Email

    $49/mo (Max: 1 users)

    Some features are gated behind higher-tier pricing plans

    Attio

    Best for Modern Teams That Want Fully Customizable Lead Management

    $0/user/mo

    Limited number of native third-party integrations

    Salesforce

    Best for Enterprise-Grade Lead Management at Scale

    $25/user/mo

    Complex implementation process that requires time and resources

    Nimble

    Best for Relationship-Driven Professionals and Small Teams

    $29.90/user/mo

    Lead enrichment features are somewhat limited and may require manual updates


    Leadsquared

    Best for High-Velocity B2C Sales Teams

    $40/user/mo

    Limited reporting customization in LeadSquared Sales and Mobile CRM

    Monday CRM

    Best for Workflow-Heavy Sales Teams

    $15/user/mo

    Essential features locked behind higher paywalls

    Nutshell

    Best for Small Teams That Want CRM + Email Marketing

    $19/user/mo

    Pricing may be high for smaller teams or early-stage businesses

    Copper

    Best for Google Workspace Users

    $12/user/mo

    Lacks scalability for larger organizations with complex needs

    noCRM

    Best for Simplicity and Focused Lead Management

    $25/user/mo

    Not ideal for larger teams that need advanced customization or enterprise-level features

    🥇 Breakcold - Best Overall Lead Tracking Tool for Social-Selling Sales Teams

    Breakcold - Best Overall Lead Tracking Tool for Social-Selling Sales Teams

    Summary

    Breakcold is a next-gen CRM designed for closing deals in 2025 — not managing contacts like it’s 2015. Built with social-selling at its core, it’s ideal for solopreneurs and small teams who rely on LinkedIn, email, and messaging apps to build relationships and drive sales.

    While Breakcold isn’t as feature-heavy like most enterprise CRMs, Breakcold DOES excel in lead management for socially active sales teams. Its curated Engagement Feed helps you stay up to date on your leads' latest LinkedIn posts, comments, and activity — all in one place. This allows you to engage meaningfully and consistently, without losing track of important touchpoints. Making it easy to track, nurture, and close leads by focusing on the signals that matter most — conversations, engagement, and timing.

    Key Features

    • Sales Lead Tracking - Transform Breakcold into a true Social Selling CRM by tracking your prospects’ and existing clients’ activity directly on LinkedIn.

    • Unified Inbox - Centralize all your conversations — email, LinkedIn, WhatsApp, and Telegram — in one easy-to-manage inbox for faster, more efficient communication.

    • Social Engagement Feed - Stay top of mind with your contacts by liking and commenting on social media posts without ever leaving Breakcold. Build relationships through consistent engagement.

    • Sales Pipeline Management - Streamline your sales process with custom workflows designed to fit your business needs. Track deal progress, boost productivity, and scale your operations with ease.

    • Pipeline Analytics – Track deal stages, status, and values at a glance to keep your sales process organized and measurable.

    • Communication Analytics – Understand which touchpoints (emails, messages, social interactions) are driving the most engagement and conversions.

    • Social Analytics – Monitor how prospects respond to your LinkedIn activity, helping you optimize social-selling strategies with real-time feedback.

    • In-App Calling - While not a fully native feature (yet!), Breakcold lets you trigger calls directly from the platform to instantly connect with your prospects.

    🔥 Killer Case Studies From Breakcold 🔥

    Ratings + Pros & Cons

    Ratings

    G2 - 4.7/5 (116)

    Capterra - 4.8/5 (93)

    Pros

    Cons

    • Convenient and easy-to-use interface for LinkedIn power users

    • Well-structured onboarding resources, including how-to videos, flowcharts, and best practices

    • Responsive and reliable customer support

    • Powerful social listening capabilities for lead insights and outreach personalization

    • Dependent on external services like Google and LinkedIn, which can cause bugs when those platforms update their policies

    • Lacks native calling features and built-in AI functionality

    • Still a developing platform with evolving features and occasional limitations


    Pricing Plans

    Breakcold Pricing Plans

    CRM Essentials

    CRM Pro

    CRM Max

    $29/user/mo

    $59/user/mo

    $79.99/user/mo

    What's included:

    • Unified Email Inbox

    • CRM Analytics (Last 30 days)

    • Manage from +7 platforms

    • Reminders & notes

    • Engagement Feed

    • Unlimited contacts & pipelines

    • API, Zapier & Make + others


    All Essentials Features and:

    • Unified LinkedIn Inbox

    • CRM Analytics (∞ History)

    • Lead Source

    • Auto Lead Scoring

    • 1-click import

    • 1-click LinkedIn follow up

    • Email campaigns

    • Keyword search for social posts

    All Pro features and:

    • Unified Telegram Inbox

    • Auto-sync of Telegram Activities

    • 1-click Telegram Follow Up

    • Advanced Analytics Blocks

    • Reporting (soon)

    • WhatsApp Inbox

    • Advanced Workflows (soon)

    Demo Video

    🥈 Salesflare - Best for Small B2B Teams That Want Smart, Hands-Off Lead Management

    Salesflare - Best for Small B2B Teams That Want Smart, Hands-Off Lead Management

    Summary

    Salesflare is built to eliminate tedious manual tasks through powerful automation and seamless integration with your existing workflows. The goal? To help teams spend less time on data entry and more time on meaningful client engagement and strategy.

    Salesflare is widely praised for its ease of use and effectiveness in managing sales pipelines — especially for small businesses and B2B startups seeking a lightweight yet intelligent CRM solution. But where Salesflare truly stands out is in its commitment to offering 100% of its CRM features via its mobile app. This makes it an ideal choice for agencies focused on field sales, where having the full power of a CRM on the go is essential.

    Key Features 

    • Automated Data Entry – Saleflare automatically pulls data from email, calendar, phone, LinkedIn, company databases, and social media — then organizes it into clean, automated customer timelines so your team is always in the loop.

    • Contact Management – Keep all your contact data in one place — complete with conversation history, engagement tracking, and company-level insights to help your team close more deals, faster.

    • Full-Fledged Mobile App – Ideal for on-the-go teams who need full CRM functionality at their fingertips, Salesflare works wherever you work (desktop, mobile, or directly from your Gmail, Outlook, or LinkedIn sidebar). 

    • Integration Options – Connect Salesflare with over 5,000+ tools via Zapier — including Google Workspace, Mailchimp, Trello, Slack, and more — to streamline your workflows and scale effortlessly.

    • Collaboration-Focused – Salesflare is designed with teams in mind. Share contacts, pipelines, timelines, and communication history across your team to stay coordinated, reduce duplicate work, and close more deals together.

    Ratings + Pros & Cons

    Ratings

    G2 - 4.8/5 (289)

    Capterra - 4.7/5 (139)

    Pros

    Cons

    • Intuitive, modern interface makes managing customer relationships smooth and efficient

    • Automatic email integration and interaction tracking saves time and helps sales reps focus on high-impact tasks

    • Responsive and knowledgeable customer support provides fast, tailored assistance

    • While there's a free trial, there’s no fully free version for users to explore long-term

    • Limited omnichannel capabilities — Salesflare excels with email but lacks support for SMS, live chat, or social messaging

    • Less suited for B2C use cases, as it requires fields like company name, which may not apply to individual consumers

    Pricing Plans

    Salesflare Pricing Plans

    Growth

    Pro

    Enterprise

    $35/user/mo

    $55/user/mo

    $115/user/mo

    All CRM features you’d expect, plus:

    • Automate your CRM data input 

    • Track emails, links and website visits 

    • Get Linked sidebar, email sidebar & mobile app 

    • Send personalized email campaigns 

    • 25 email finding credits 

    All features on the Growth plan, plus: 

    • Send workflows of multiple emails 

    • Set user permissions 

    • Create custom dashboards 

    • 500 email finding credits 

    All features on the Pro plan, plus: 

    • Full setup and tailor-made training 

    • Data migration done for you

    • Dedicated account manager

    • Unlimited email finding credits

    Demo Video

    🥉 HubSpot – Best for All-in-One CRM With Powerful Lead Management

    HubSpot – Best for All-in-One CRM With Powerful Lead Management

    Summary

    HubSpot is a powerhouse CRM designed to unify sales, marketing, and service — all-in-one solution. Originally built as a marketing platform, HubSpot has evolved into a flexible, AI-enhanced CRM that helps businesses capture, qualify, track, and nurture leads at every stage of the funnel.

    From automated lead capture to real-time engagement tracking and customizable pipelines, HubSpot gives teams full visibility into the buyer journey — all within a user-friendly interface. Its deep integration between sales and marketing tools ensures that leads are never lost in handoffs and follow-ups happen at exactly the right time.

    Key Features 

    • Contact Management – Automatically enrich and organize lead data with full activity timelines and engagement history

    • Deal & Pipeline Management – Visualize and customize your lead stages to track progress from initial interest to closed deal

    • Lead Scoring & Segmentation – Automatically prioritize leads based on behavior, demographic fit, and engagement level

    • Email Tracking & Sequences – Track opens, clicks, replies, and automate follow-ups based on lead actions

    • Form & Chatbot Lead Capture – Convert website visitors into leads with dynamic forms, chat, and pop-ups

    • AI-Powered Insights – Identify bottlenecks in the sales funnel and surface high-converting channels

    • Marketing-to-Sales Handoff – Seamlessly pass qualified leads between teams with shared data and workflows

    Ratings + Pros & Cons

    Ratings

    G2 - 4.4/5 (12,404)

    Capterra - 4.5/5 (4362)

    Pros

    Cons

    • User-friendly interface, ideal for those who aren’t tech-savvy

    • Clean, intuitive platform that’s easy to navigate

    • Flexible pricing plans with customizable options

    • Serves as a reliable single source of truth for customer data
      All-in-one platform that combines marketing, sales, and service tools

    • Pricing may be prohibitive for solopreneurs or very small businesses

    • Some users report a learning curve during onboarding

    • Automation features can be rigid, limiting customization

    • Reporting tools lack depth for advanced analytics

    Pricing Plans

    Hubspot Pricing Plans

    For Individuals & Small Teams

    Free Tools

    Starter Customer Platform

    Professional Customer Platform

    $0/mo

    $20/user/mo

    $1,450/mo

    Includes:

    • Free for up to 2 users

    • No credit card required

    • Free Marketing tools

    • Free Sales tools

    • Free Service tools

    • Free Content tools

    • Free Operations tools

    • Free Commerce tools

    Includes:

    • Marketing Hub Starter

    • Includes 1,000 marketing contacts

    • Sales Hub Starter

    • Service Hub Starter

    • Content Hub Starter

    • Operations Hub Starter

    • Commerce Hub

    Starter Customer Platform, plus:

    • Includes 5 seats

    • Additional seats start at $50/mo

    • Marketing Hub Professional

    • Includes 2,000 marketing contacts

    • Sales Hub Professional

    • Service Hub Professional

    • Content Hub Professional

    • Operations Hub Professional

    • Commerce Hub

    Demo Video

    Pipedrive – Best for Visual Sales Pipelines and Simplicity

    Pipedrive – Best for Visual Sales Pipelines and Simplicity

    Summary

    Pipedrive is a user-friendly CRM that helps businesses streamline their sales pipeline, automate repetitive tasks, and track customer interactions with ease. It’s especially well-suited for teams that need a clear, bird’s-eye view of their pipeline to ensure the right leads are being prioritized and nothing slips through the cracks.

    While Pipedrive offers strong reporting and analytics to highlight bottlenecks in your sales process, it lacks certain key automations found in more advanced CRMs — such as automated email sequences, inactivity alerts, and live activity tracking. As a result, users may need to be a bit more hands-on to keep deals moving forward efficiently.

    Key Features 

    • Advanced Forecasting & Reporting – Access customizable reports on deal performance, sales activities, win rates, and future revenue projections based on pipeline data.

    • Goal & Performance Tracking – Set individual or team goals (e.g., calls made, deals closed) and track progress with visual dashboards and reports.

    • Pipeline Management – Visualize deal stages, set activity reminders, and use real-time data to ensure deals stay on track — no guesswork required.

    • Lead Management with Progress Tracking – Monitor lead status, set priorities, and track all touchpoints for better visibility into your conversion funnel.

    • Workflow Automation – Automate admin tasks like data entry, email follow-ups, and pipeline updates — all while collecting data for performance reporting.

    • Integrations – Connect with Gmail, Zoom, Slack, and over 350 tools to ensure seamless data syncing and unified reporting across platforms.

    • Mobile App with Reporting Access – Stay connected and check deal status or team performance while on the go — with reporting tools built into the mobile experience.

    Ratings + Pros & Cons

    Rating

    G2 - 4.3/5 (2,445)

    Capterra - 4.5/5 (3047)

    Pros

    Cons

    • Well-structured onboarding materials, including FAQs and videos

    • Offers a wide range of integrations with third-party tools

    • Strong automation and AI features that boost productivity

    • Quick and easy setup with minimal learning curve

    • User interface can feel dated or unintuitive for some users

    • No free plan available — paid tiers start quickly

    • Customer support can be slow or inconsistent.

    • No native LinkedIn integration for lead importing

    • Some users report occasional bugs and performance issues

    Pricing Plans

    Pipedrive Pricing Plans

    Essential

    Advanced

    Professional

    $19/user/mo

    $34/user/mo

    $64/user/mo

    Key features:

    • Lead, calendar and pipeline management

    • Seamless data import and 400+ integrations

    • Create activity, deal and contact reports with AI

    • Personalized onboarding

    Essential Plan +

    • Full email sync with templates, open and click tracking and group emailing

    • Automations builder, including email sequences

    • Meeting, email and video call scheduling

    • Live chat support

    Advanced Plan +

    • AI-powered Sales Assistant and emailing tools

    • Contract and proposal management with e-signatures

    • Streamlined lead routing and team management

    • Revenue forecasts and custom field reporting

    • Extra data entry and data quality settings

    Power

    Enterprise

    $74/user/mo

    $99/user/mo

    Professional Plan +

    • Project planning, tracking and delivery

    • Increased control of account permissions and visibilities

    • 24/7 live chat support

    • Phone support

    Power Plan +

    • Enhanced security preferences

    • Unlimited reports and customizations

    • Maximize the number of automations and email syncs per seat

    Close – Best for Outbound Sales Teams That Want Built-In Calling, SMS, and Email

    Close – Best for Outbound Sales Teams That Want Built-In Calling, SMS, and Email

    Summary

    Close (formerly Close.io) is a sales-focused CRM built specifically for small and medium-sized businesses that want to turn into outbound sales-powerhouse. It unifies essential sales channels like email, calling, and SMS in a single, streamlined interface, eliminating the need to juggle multiple platforms.

    What sets Close apart is its laser focus on lead tracking and engagement. Features like Search Views and Smart Views make it easy to segment and surface the right leads at the right time, so reps can prioritize high-value opportunities and follow up with precision. Combined with built-in calling, power dialers, and activity tracking, Close empowers sales teams to move faster and close deals more efficiently.

    Key Features

    • Sales Funnel Reporting – Analyze sales velocity, conversion rates, and pipeline health to uncover bottlenecks and optimize your sales process.

    • Performance Reports – Track individual and team performance with customizable reports and leaderboards that spotlight top performers and highlight areas for coaching.

    • Unified Communication – Handle email, SMS, and calls from one platform, with automatic logging and tracking. 

    • Sales Automation – Build and deploy multi-channel outreach sequences with email follow-ups and task reminders.

    • Workflow Tools – Automate repetitive tasks, create custom workflows, and keep your sales pipeline moving efficiently.

    • Lead Management – Easily track lead progress, prioritize high-value contacts, and assign follow-ups to your team.

    • Power Dialer – Make high-volume outbound calls quickly with the built-in power dialer to boost team productivity.

    • Call Assistant – Use real-time transcription and note-taking tools to improve call quality and reduce admin work.

    Ratings + Pros & Cons

    Ratings 

    G2 – 4.7/5 (1,044)

    Capterra - 4.7/5 (161)

    Pros 

    Cons 

    • Clean, user-friendly interface with a minimal learning curve

    • Robust calling features and automation tools, including Power Dialer

    • Two-way email sync for seamless communication tracking

    • Effective and intuitive email outreach workflows

    • Cost-effective compared to many competitors with similar features

    • Helps streamline productivity and team communication

    • Highly customizable via open API for advanced use cases

    • No free version available — only a free trial

    • No native integration with LinkedIn, requiring third-party tools

    • Smart View filters can be overwhelming or tedious to set up

    • Workflow features are more limited compared to top competitors

    • SMS functionality restricted to the US, Canada, UK, and Australia

    • Some features are gated behind higher-tier pricing plans

    • Users report occasional slow load times and connectivity issues with calling

    Pricing Plans 

    Close Pricing Plans

    Base

    Professional

    Enterprise

    $49/mo (Max: 1 users)

    $99/mo (Max: 3 users)

    $139/mo (Max: 5 users)

    Core features included in all Close plans:

    • Unlimited accounts, contacts, and opportunities 

    • Two-way email sync: send and receive emails directly in Close 

    • Built-in calling & SMS. 

    • Bring your number or rent a number from Close  

    • Centralized inbox to manage your to-do list 

    Everything in Base, plus

    • Use Custom Activities to track unique steps in your sales process

    • AI Lead Summaries bring you up to speed in seconds

    • Enhanced roles and permissions capabilities

    Everything in Professional, plus:

    • Call Coaching to help improve rep performance

    • Predictive Dialer to supercharge dialing

    • Advanced customization on CRM objects

    • Enhanced reporting

    • Priority access to the Close team

    Attio – Best for Modern Teams That Want Fully Customizable Lead Management

    Attio – Best for Modern Teams That Want Fully Customizable Lead Management

    Summary

    Attio is a modern CRM built for the AI era — combining flexibility, speed, and customization to meet the needs of fast-moving teams. Designed with agencies and consultancies in mind, Attio is especially well-suited for managing leads in dynamic, relationship-driven environments like marketing firms, creative studios, and sales development agencies.

    Instead of forcing users into rigid workflows, Attio gives teams the freedom to tailor their lead management process — from how leads are captured and qualified to how they're tracked and advanced through custom pipelines. With real-time collaboration, automated data enrichment, and a sleek interface, Attio helps teams stay agile while keeping every lead organized and actionable — without the bloat of traditional CRMs.

    Key Features

    • Contact/Company Management – Build dynamic profiles with real-time updates, custom fields, and relationship tracking.

    • Data Enrichment – Pull in relevant data from across the web to keep your records fresh, accurate, and complete.

    • Sales Reporting and Analytics – Visualize pipeline performance, monitor deal progress, and track team activities with flexible dashboards.

    • AI Powered Research Agent (Claygent) – Use AI to gather deep insights about prospects, companies, and industries — directly within your CRM.

    • Custom Workflows – Design processes that reflect how your agency actually works, whether you're tracking deals, partnerships, or projects.

    • Workflow Automations – Automate repetitive tasks like follow-ups, lead scoring, and record updates to save time and reduce human error.

    • Collaborative Data Views – Share filtered views with your team to align on goals, track progress, and stay organized across departments.

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.8/5 (18)

    Capterra - 4.2/5 (5)

    Pros 

    Cons 

    • Extensive customization options for fields, views, and workflows

    • Intuitive, Notion-style interface that feels modern and flexible

    • Powerful automation tools for streamlining repetitive tasks

    • User-friendly and easy to onboard, even for non-technical teams

    • Limited number of native third-party integrations

    • Some advanced features rely on third-party tools (e.g., via API or Zapier)

    • Minor UI/UX hiccups as the product is still evolving

    Pricing Plans 

    Attio Pricing Plans


    Free

    Plus

    Pro

    Enterprise

    Price

    $0/user/mo

    $29/user/mo

    $59/user/mo

    $119/user/mo

    Workspace

    Free

    Plus

    Pro

    Enterprise

    Seat limit

    Up to 3

    Unlimited

    Unlimited

    Unlimited

    Objects

    Up to 3

    Up to 5

    Up to 8

    Unlimited

    Custom relationship attributes

    Custom objects

    Record and Entry templates

    Call intelligence

    Access permissions

    Fully visible

    Private

    Advanced 

    Advanced

    Automations

    Free

    Plus

    Pro

    Enterprise

    Integration blocks

    Email sequences

    Workflow credits

    (Monthly)

    100 included

    1,000 included

    2,500 included

    5,000 included


    + 1,000

    $17

    $17

    $17

    + 5,000

    $64

    $64

    $64

    + 10,000

    $93

    $93

    $93

    + 25,000

    $160

    $160

    $160

    + 50,000

    $230

    $230

    $230

    + 100,000 or more

    Talk to sales

    Talk to sales

    Talk to sales

    Email and calendar

    Free

    Plus

    Pro

    Enterprise

    Email and calendar sync

    1 account per user

    1 account per user

    2 accounts per user

    3+ accounts per user

    Email sharing

    Only email subject lines

    Email subjects, bodies and attachments

    All emails for a record or with a user

    All emails for a record or with a user

    Email sending

    200 sends per month

    1,000 sends per month

    Unlimited

    Unlimited

    Bulk email sending

    10 sends at a time

    50 sends at a time

    50 sends at a time

    50 sends at a time

    Remove 'Sent with Attio

    Data sources

    Free

    Plus

    Pro

    Enterprise

    Communication intelligence

    Essential

    Standard 

    Advanced 

    Advanced

    First interaction

    Last interaction

    Connection strength

    Strongest connection

    First email interaction

    Last email interaction

    First calendar interaction

    Last calendar interaction

    Next calendar interaction

    Company enrichment

    Essential

    Standard 

    Advanced 

    Advanced

    Name

    Description

    Logo

    Category

    Social media

    Location

    Employee count

    ARR

    Funding raised

    People enrichment

    Essential

    Standard 

    Advanced 

    Advanced

    Name

    Description

    Profile picture

    Social media

    Location

    Reporting

    Free

    Plus

    Pro

    Enterprise

    Number of reports

    Up to 3 reports

    Up to 15 reports

    Up to 100 reports

    100+ reports

    Insight reports

    Funnel reports

    Segment by

    Targets

    Historical attributes

    Time comparisons

    Admin

    Free

    Plus

    Pro

    Enterprise

    Payment by invoice

    Advanced admin tools

    SAML

    Support

    Free

    Plus

    Pro

    Enterprise

    Help center

    Chat and email support

    Priority support

    Migration assistance

    Talk to sales

    Talk to sales

    Talk to sales

    Salesforce – Best for Enterprise-Grade Lead Management at Scale

    Salesforce – Best for Enterprise-Grade Lead Management at Scale

    Summary

    Salesforce is the original CRM giant and remains the gold standard for managing customer relationships at scale. Since leading the CRM movement in the early 2000s, it has evolved into a comprehensive platform for sales, marketing, and service teams.

    While it’s not ideal for small businesses or those focused solely on lead management, Salesforce stands out for its extensive customization and enterprise-grade capabilities. It offers powerful tools for managing complex sales processes, including flexible workflows, advanced automation, and deep reporting features — all tailored to support large, data-driven teams.

    Key Features 

    • Lead & Opportunity Management – Capture, qualify, assign, and track leads through custom sales stages, ensuring no opportunity slips through the cracks.

    • Sales Automation – Automate repetitive tasks like follow-ups, lead routing, and task assignments to help reps focus on selling, not admin work.

    • Customizable Pipelines – Build visual pipelines tailored to your sales process, with drag-and-drop functionality and detailed deal tracking.

    • Contact & Account Management – Centralize customer and prospect data with complete activity histories, notes, and communication records.

    • Built-In Communication Tools – Log emails, calls, and meetings directly within Salesforce or connect tools like Gmail and Outlook.

    • Workflow Rules & Approvals – Automate complex business processes with custom workflows, approval chains, and trigger-based alerts.

    • AppExchange Integrations – Extend Salesforce with thousands of third-party apps and integrations — from marketing tools to finance platforms.

    • Mobile CRM – Access full CRM functionality on the go with Salesforce’s robust mobile app, perfect for field sales teams.

    • Einstein AI – Get intelligent lead scoring, opportunity insights, and next-step suggestions to boost rep productivity and deal conversion.

    • Chatter Collaboration – Share updates, tag teammates, and collaborate on deals within Salesforce’s built-in social feed.

    Ratings + Pros & Cons

    Ratings

    G2 - 4.4/5 (23,272)

    Capterra - 4.4/5 (18817)

    Pros

    Cons

    • Optimizes lead management and improves conversion rates

    • Excels at data organization and cleanliness

    • Integration-rich with a vast app ecosystem

    • Responsive customer support and helpful community resources

    • Complex implementation process that requires time and resources

    • Expensive, especially for solopreneurs or small businesses

    • Steep learning curve, particularly for non-technical users

    • User interface can be unintuitive and hard to navigate

    Pricing Plans

    Salesforce Pricing Plans

    For SMBs


    Starter Suite

    Pro Suite

    Enterprise

    Price

    $25/user/mo

    $100/user/mo

    $165/user/mo

    Users

    325 max

    Unlimited 

    Unlimited

    Lead scoring

    API

    $15/user/month

    Custom reports

    Advanced Forecasting

    Generative AI features

    For Enterprises


    Unlimited

    Einstein 1 Sales

    Price

    $330/user/month

    $500/user/month

    Users

    Unlimited

    Unlimited

    Lead scoring

    API

    Custom reports

    Advanced Forecasting

    Generative AI features

    Nimble – Best for Relationship-Driven Professionals and Small Teams

    Nimble – Best for Relationship-Driven Professionals and Small Teams

    Summary

    Nimble is a lightweight, lead management CRM designed to help small teams, freelancers, and consultants stay on top of relationships and sales opportunities. It focuses on simplifying lead tracking by automatically building and enriching contact profiles through email, social media, and web activity — giving you the context you need without the data overload.

    While it doesn't offer enterprise-level functions, Nimble excels at helping relationship-focused users capture, organize, and follow up with leads at the right time. If you’re looking for a streamlined CRM that makes lead nurturing feel personal and manageable, Nimble is a strong choice.

    Key Features 

    • Lead Prospecting - Nimble can automatically capture contact data from email signatures, business cards (via its mobile app), or even just a person’s name or company name — pulling up associated social media profiles and contact details it finds online.

    • Communication Management – Store up to 25,000 contact records and create rich profiles for people and companies. These profiles can be automatically updated as you browse the web or interact on social media.

    • Social Media & Email Integrations – Access all email conversations, past or present, from Nimbles Unified Inbox. 

    • Nimble Prospector – This browser extension works outside the Nimble app, enabling you to gather contact and company info directly from anywhere on the web by simply hovering over names.

    • Email Marketing – Nimble includes email-focused features like templates, tracking, and automated sequences to help you engage leads and clients more effectively.

    • Mobile App – Available for both iOS and Android, Nimble’s mobile app brings essential CRM functionality to your phone — so you can manage relationships on the go.

    Ratings + Pros & Cons

    Ratings

    G2 - 4.5/5 (1,102)

    Capterra - 4.4/5 (1883)

    Pros

    Cons

    • Easy to learn and use, with full customization for different industries and workflows

    • Makes it simple to find and organize contacts using tags

    • Clean, user-friendly interface with a mobile app available for iOS and Android

    • Quick to set up and integrates smoothly with email and social media accounts

    • The in-browser widget can be buggy or inconsistent at times

    • Customer support is helpful but not always easy to reach

    • Lead enrichment features are somewhat limited and may require manual updates

    • Some essential features are locked behind higher-tier pricing plans

    Pricing Plans

    Nimble Pricing Plans

    Features

    Nimble CRM plan

    Pricing

    $29.90/user/mo

    Relationship Management


    Contact Management

    Social Profile Matching & Enrichment

    Browser & Email Extensions

    Agenda & Activities

    Today Page

    Marketing & Outreach


    Web Forms & Lead Capture

    Email Marketing

    Email Templates

    Group Messages

    Email Sequences

    Sales, Pipelines, Reporting


    Prospecting

    Sales Engagement

    Pipeline Management

    Prospect Marketing & Outreach

    Workflows

    Workflows Automations

    Works Everywhere


    Microsoft 365 Integration

    Google Workspace Integration

    Apple Mail Integration

    Integrations


    App Integration Partners

    100 + Integration Partners

    PhoneBurner Integration

    Zapier Integration

    120 + App Integrations

    API Access

    Mobile Apps


    IOS

    Android

    Customer Support


    Online & Email Support

    Comprehensive Support Center

    Daily Live Q&A Sessions

    Weekly Training Webinars

    Free 1:1 Calls

    LeadSquared – Best for High-Velocity B2C Sales Teams

    LeadSquared – Best for High-Velocity B2C Sales Teams

    Summary

    LeadSquared is a robust lead tracking and CRM platform designed for B2C businesses managing high-volume lead pipelines. Commonly used in industries like travel, real estate, education, healthcare, ecommerce, and marketing services, LeadSquared helps teams capture, score, and nurture leads across the entire customer journey.

    Its REAL strength lies in unifying all lead activity — whether online or offline — into a single, trackable view, so sales and marketing teams can take timely, informed actions. With a mobile-first CRM for Android and iOS, it’s especially valuable for field sales teams who need to track, update, and convert leads on the go.

    Key Features

    • Lead Capture Automation – Automatically capture leads from web forms, chatbots, emails, phone calls, and third-party tools.

    • Lead Scoring & Segmentation – Prioritize leads based on behavior, source, and profile fit to focus on the most promising opportunities.

    • Sales Automation Workflows – Trigger automated follow-ups, reminders, and task assignments to accelerate the sales cycle.

    • Multi-Channel Communication – Engage leads via email, SMS, phone, and WhatsApp—all from one dashboard.

    • Advanced Reporting & Analytics – Gain deep insights into sales performance, lead sources, and conversion metrics.

    • Mobile CRM App – Full-featured mobile access with offline capabilities for sales teams on the go.

    • Integrations – Connect with tools like Google Ads, Facebook Lead Ads, Zapier, and more for seamless workflow integration.

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.5 /5 (248)

    Capterra - 4.3/5 (166)

    Pros 

    Cons

    • All-in-one platform for organizing and tracking leads, automating follow-ups, and managing sales tasks

    • Mobile app is especially valuable for field sales teams

    • Comprehensive feature set, including lead capture, scoring, segmentation, and sales automation

    • Mobile-first design saves time and reduces manual data entry

    • Strong industry focus for B2C verticals like education, real estate, and healthcare

    • Heavy reliance on account reps for setup and issue resolution due to complex backend

    • Limited reporting customization in LeadSquared Sales and Mobile CRM

    • Occasional syncing delays may affect real-time updates and visibility

    • User interface feels outdated, especially compared to more modern CRMs


    Pricing Plans 

    LeadSquared Pricing Plans


    Sales Pro

    Sales Super 

    Price 

    $40/user/mo

    $60/user/mo

    Lead/Account/Opportunity Management

    Sales Management

    User Management

    Processes, Automations and Workflows

    Reporting 

    Mobile CRM

    Monday CRM – Best for Workflow-Heavy Sales Teams

    Monday CRM – Best for Workflow-Heavy Sales Teams

    Summary

    Built on Monday.com — a flexible Work OS known for its project and task management — Monday Sales CRM is a fully customizable, no-code platform designed to help businesses manage and automate every stage of the sales process, from lead generation to post-sale follow-up.

    But with great flexibility comes the great risk of being overwhelmed. Much like standing in a grocery store faced with too many choices, Monday’s endless customization options can leave users bogged down in setup, instead of focusing on what they came for: closing deals and moving leads forward.

    Key Features

    • Lead Management – Capture, organize, and track leads throughout the sales cycle.

    • Activity Tracking – Log calls, emails, and meetings to maintain a clear interaction history.

    • Pipeline Management – Visualize and manage deals at every stage of the sales funnel.

    • Guided Selling Tools – Use prompts and automation to streamline sales tasks and improve conversion rates.

    • Data Visualization & Analytics – Gain insights through customizable dashboards and performance reports.

    • Opportunity Management – Track sales opportunities and forecast potential revenue.

    • Forecasting & Data Management – Use historical and real-time data to predict sales trends and outcomes.

    • Account & Contract Management – Organize key account details and manage contracts from one place.

    • Proposal & Quotation Tools – Create, send, and track quotes or proposals directly from the CRM.

    • Seamless Platform Integrations – Connect with tools like Slack, Gmail, Zoom, and others to unify workflows.

    • Cross-Team Collaboration – Share updates, assign tasks, and communicate with team members across departments.

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.6 /5 (921)

    Capterra - 4.7/5 (406)

    Pros 

    Cons

    • Highly customizable & flexible

    • Powerful task management and the lead management system

    • The interface is simple and easy to use while being pleasant to interact with

    • Rich integration marketplace

    • There are growing pains to setting up the platform to suit your needs

    • Essential features locked behind higher paywalls 

    • There are too many features sometimes the UI looks cluttered and overwhelming to use

    Pricing Plans 

    Monday CRM Pricing Plans

    Basic

    Standard 

    $15/user/mo

    $20/user/mo

    Basic includes:

    • Unlimited customizable pipelines

    • Unlimited contacts

    • Unlimited boards

    • Templates for lead, contact & deal management

    • iOS & Android apps

    • Unlimited free viewers

    • Create a dashboard based on 1 board


    Includes basic, plus:

    • Advanced account, contact, & deal management

    • 2-way email integration with Gmail and Outlook

    • AI email generator

    • Activity management

    • Merge duplicate data

    • Custom CRM automations (250 actions per month)

    • Custom CRM integrations (250 actions per month)

    • Create a dashboard that combines 5 boards

    • 500 AI credits/mo/user

    Pro 

    Enterprise

    $33/user/mo

    Contact sales 

    Includes standard, plus:

    • Sales forecasting

    • Email templates

    • Email tracking & automations

    • Sequences

    • Quotes & invoices

    • Mass emails

    • Google Calendar sync

    • Sales analytics

    • Custom CRM automations (25,000 actions per month)

    • Custom CRM integrations (25,000 actions per month)

    • Create a dashboard that combines 20 boards

    • 500 AI credits/mo/user

    Includes pro, plus:

    • Lead scoring

    • Mandatory fields

    • Team goals

    • Advanced analytics (dashboards up to 50 boards)

    • Account management

    • Documents for sales

    • Enterprise-scale automations & integrations

    • Enterprise-grade security & governance

    • Multi-level permissions

    • HIPAA Compliance

    • 500 AI credits/mo/user

    Nutshell CRM – Best for Small Teams That Want CRM + Email Marketing

    Nutshell CRM – Best for Small Teams That Want CRM + Email Marketing

    Summary

    Nutshell is a simple yet powerful CRM built to help small businesses and solo users track leads with ease and clarity. It combines contact management, pipeline tracking, and built-in email marketing to give users full visibility into every stage of the customer journey — from first touch to final deal.

    With its intuitive interface and automatic activity tracking, Nutshell makes it easy to stay on top of lead progress, follow-ups, and engagement history. Whether you’re qualifying new prospects or managing long-term opportunities, Nutshell keeps your sales pipeline organized and moving forward — all without the complexity of enterprise CRMs.

    Key Features

    • Contact Management – Centralizes customer information and tracks communication history to keep teams organized and aligned.

    • Pipeline Management – Customizable sales pipelines to track leads and deals at every stage of the sales process.

    • Email Marketing – Built-in campaign tools for targeted outreach and engagement with prospects and customers.

    • Activity Tracking – Automatically logs interactions like calls, emails, and meetings, helping teams stay on top of follow-ups.

    • Reporting & Analytics – Offers insights into sales performance, forecasting, and team activity to support data-driven decisions.

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.3/5 (1,248)

    Capterra - 4.3/5 (551)

    Pros 

    Cons

    • Reliable data imports with excellent attention to detail, reducing onboarding friction

    • Highly customizable, adaptable to the needs of different sales teams

    • Effective follow-up tracking, making it easy to manage each client and sales stage

    • User-friendly interface with a clean design and a robust set of features

    • No built-in canned responses or pre-set email templates, which could speed up outreach

    • Slow customer support, with chat responses typically taking up to a day

    • Pricing may be high for smaller teams or early-stage businesses

    Pricing Plans 

    Nutshell CRM Pricing Plans

    Foundation

    Growth 

    Pro

    $19/user/mo

    $32/user/mo

    $49/user/mo

    Included in all plans:

    • Unlimited storage, contacts & accounts

    • Contact management and communication timelines

    • Email and calendar sync 

    • Customizable single sales pipeline 

    • Free live support 

    • Foundation has a 100 active leads limit


    Everything in Foundation, plus:

    • Activity and Email reports 

    • Sales and Activity quotas 

    • Pipeline stage goals 

    • Up to 25 custom fields 

    • No open leads limit

    Everything in Growth, plus:

    • 5 customizable pipelines 

    • Sales automation 

    • Personal email sequences 

    • Full reporting suite, including 

    • Activity, Funnel, and Forecast reports 

    • Meeting scheduling software (lite version)

    Business 

    Enterprise

    $67/user/mo

    $89/user/mo

    Everything in Pro, plus:

    • Increased pipelines, territories, markets, teams and more 

    • Unlimited Notetaker usage (AI powered speech-to-text transcription) 

    • Meeting scheduling software (full version) 

    • Audit log and changelog 

    • Send email templates directly from Gmail

    Everything in Business, plus:

    • Unlimited pipelines 

    • Unlimited custom fields, teams, currencies and territories 

    • Read-only SQL access 

    • Multiple currencies 

    • Free scheduled phone support 

    • API support

    Copper CRM – Best for Google Workspace Users

    Copper CRM – Best for Google Workspace Users

    Summary

    Copper CRM is purpose-built for Google Workspace users, offering seamless integration with Gmail, Google Calendar, and Google Drive. It stands out by embedding essential CRM tools directly into the Google ecosystem, helping teams manage contacts, track leads, and automate workflows without leaving their inbox.

    Its Chrome extension is a highlight, giving users quick access to contact data and sales pipelines inside Gmail — perfect for teams that prioritize simplicity and speed. Copper is ideal for startups, small businesses, and agencies looking for a lightweight CRM that feels like a natural extension of their daily tools.

    Key Features

    • Gmail Integration – Manage leads and customers directly inside your inbox.

    • Google Calendar & Drive Sync – Keep meetings, files, and tasks fully aligned with your CRM.

    • Chrome Extension – Access pipeline and contact details without leaving Gmail.

    • Automated Data Entry – Copper auto-fills contact info and updates activity logs.

    • Sales Pipeline Management – Visualize and manage deal stages with drag-and-drop simplicity.

    • Workflow Automation – Trigger follow-ups, task assignments, and email templates automatically.

    • Mobile CRM App – Stay productive on-the-go with full mobile functionality.

    Ratings + Pros & Cons

    Ratings 

    G2 – 4.5/5 (1,135)

    Capterra - 4.4/5 (619)

    Pros 

    Cons

    • User-friendly interface with a low learning curve

    • Deep Google Workspace integration

    • Powerful Chrome extension for Gmail-based workflows

    • Automated workflows and smart reminders

    • Seamless data syncing across tools

    • Clean and intuitive mobile app

    • Occasional buggy performance

    • Limited compatibility with non-Google platforms

    • Customization options can be overwhelming for beginners

    • Pricing can be aggressive for smaller teams

    • Clunky API compared to more developer-friendly CRMs

    • Lacks scalability for larger organizations with complex needs

    Pricing Plans 

    Copper CRM Pricing Plans

    Starter

    Basic 

    $12/user/mo

    $29/user/mo

    What’s included:

    • 1,000 contact limit

    • Google Workspace integration

    • Tasks + Activity feed

    • Forms

    • Zapier integration

    Everything in Starter, plus:

    • 2,500 contact limit

    • Task automation

    • Pipelines

    • Project Management

    • Contact enrichment

    Professional

    Business 

    $69/user/mo

    $134/user/mo

    Everything in Basic, plus:

    • 15,000 contact limit

    • Workflow automation

    • Bulk email

    • Reporting

    • Integrations

    Everything in Professional, plus:

    • Unlimited contacts

    • Email series

    • Custom reports

    • Multi-currency

    • Premium support

    noCRM.io – Best for Simplicity and Focused Lead Management 

    noCRM.io – Best for Simplicity and Focused Lead Management

    Summary

    noCRM.io is a lightweight lead management software built specifically for salespeople who want to focus on closing deals rather than managing data. Unlike traditional CRMs, which can be bloated and complex, noCRM.io prioritizes lead activity over contact databases, offering a streamlined, customizable interface that ensures no sales opportunity slips through the cracks.

    Designed to fit seamlessly into daily sales workflows, noCRM.io helps teams capture, qualify, and convert leads faster, making it a great fit for small to mid-sized sales teams that value simplicity and efficiency.

    Key Features

    • Lead Capture – Quickly add leads from emails, web forms, business cards, or manual entry.

    • Sales Pipeline Management – Visual pipelines to track lead progress and stay organized.

    • To-Do Based Workflow – Focused task system that helps reps know exactly what to do next.

    • Customizable Sales Scripts – Build and embed structured outreach templates for consistency.

    • Collaboration Tools – Share notes, assign leads, and monitor team activity in real time.

    • Mobile App – Access pipelines and manage leads on the go.

    • Integrations – Connect with tools like Google Workspace, Zapier, Slack, and more.

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.6 /5 (921)

    Capterra - 4.7/5 (406)

    Pros 

    Cons

    • Offers a range of sales-specific features like goal tracking, email synchronization, and sales scripts

    • Flexible lead tracking with metrics such as pipeline stage, status, activity notes, and more

    • Easy to set up and use, even for non-technical users

    • Streamlined interface that focuses on actionable tasks instead of data entry

    • Strong collaboration tools for small and mid-sized sales teams

    • Requires manual input when setting up sales campaigns, which can slow down onboarding

    • Some key metrics are missing, despite having solid overall data visibility

    • Reporting and analytics are limited, making it harder to extract deep performance insights

    • Not ideal for larger teams that need advanced customization or enterprise-level features

    Pricing Plans 

    noCRM.io

    Sales Essentials 

    Dream Team 

    Call Master

    $25/user/mo

    $36/user/mo

    $36/user/mo

    Lead & Prospect Creation & Management

    • Easy import of Excel and CSV files

    • Lead generation through multiple channels: email, business card scanning, or connected forms

    • Smart classification and prioritization

    • Duplicate detection

    • Optimization of outbound prospecting actions: personalized call scripts, cold lead management



    Sales & post-Sales Process Management

    • Visual and customizable pipeline

    • Reminders and notifications

    • Automatic calendar synchronization

    • Fast sending of predefined messages (WhatsApp, SMS, etc.)

    • Automated actions for each lead

    • Post-sales tasks management



    Quote & Invoice Management

    • Quote, deposit, invoice, credit notes creation

    • Advanced customization & templates library



    Sales Performance Tracking

    • Detailed performance reports

    • Sales activities and lead performance tracking, sales forecasting



    Statistical reports

    Integrations

    • 3,000+ automations via Zapier

    • API access (max 2,000 requests/day)

    • Webhooks and email notifications



    Services

    • Mobile application

    • Fast support via chat and email

    • Online documentation and FAQ


    All Sales Essentials, plus:

    Advanced Email Management

    • Email sync : send, receive, and schedule emails directly from noCRM

    • Customizable email templates and signatures

    • Performance tracking (opening, click, and response rates)



    VoIP Integrations

    • CloudTalk, JustCall, Aircall, etc. : integration with the best VoIP solutions on the market to make calls directly from noCRM

    • One-click and Power dialing

    • SMS integration

    • Call tracking and recordings

    • Automatic synchronization

    • AI summary transcripts



    WhatsApp Integration

    • One-click lead creation

    • Customizable message templates

    • Conversation sync



    Team Management, Advanced Privacy & Security settings

    • Role and permission management

    • User-specific time zone settings

    • Lead assignment

    • Sales team goal tracking

    • Team performance reports

    • Export and deletion restrictions, user session management, sensitive action log



    Advanced Integrations

    • Full access to native integrations

    • API access with custom quotas

    • API technical support



    Services

    • Priority support via phone, chat and email

    • Personalized onboarding (min 5 users)

    • Custom onboarding and setup options through certified partners

    All Dream Team, plus:

    Call Campaign Creation & Management

    • Multiple files import

    • Advanced settings: lead source, operating conditions, automation triggers based on call outcomes

    • Ongoing, stopped or completed campaigns visualization

    • Detailed tracking of call results and outcomes

    • Statistical analysis of campaigns and agent activity



    Call Agent Management

    • Call results and outcomes detailed tracking

    • Campaign Agent Assignment

    • Access and permission management

    • Attendance tracking and automatic logout



    Advanced Lead Management

    • Lead transfer between noCRM accounts

    • Shared inbox

    • Lead–Prospect field sync

    🔁 The Best Lead Tracking Software Outside CRMs 

    While CRMs offer built-in lead tracking features, they’re not always the best fit for every business — especially if you’re looking for something leaner, more specialized, or easier to integrate with your existing tools. Whether you're working with spreadsheets, landing page builders, or marketing automation platforms, there are plenty of non-CRM lead tracking tools that can help you capture, monitor, and follow up with leads effectively.

    Below, we’ve rounded up some of the best lead tracking software outside traditional CRMs — perfect for teams who want flexibility without the overhead of a full CRM system.

    🗂️ TL;DR  Comparison Table

    CRM

    Best For

    Starting Price

    Drawbacks

    Free Plan?

    lemlist

    Best for Multi-Channel Outreach and Deliverability

    $69/user/mo

    Limited CRM integrations, especially with niche platforms

    Clay  

    Best for AI-Powered Prospecting and Data Enrichment

    $0/user/mo

    Dated user-interface and slow customer support

    ClickPoint 

    Best for Speed-to-Lead and Field Sales Teams

    $0/mo

    Automations are not as flexible or advanced as those in robust CRMs

    Leadfeeder 

    Best for Identifying Anonymous Website Visitors



    🥇 lemlist – Best for Multi-Channel Outreach and Deliverability 

    lemlist – Best for Multi-Channel Outreach and Deliverability

    Summary

    lemlist is a powerful sales engagement and multi-channel outreach automation platform built for teams that want to scale outbound efforts without sacrificing personalization. Geared toward sales leaders, outbound teams, and agency owners within small to medium-sized businesses (SMBs), lemlist helps users create highly personalized email campaigns, automate follow-ups, and track lead engagement — all in one place.

    With a strong focus on conversion-driven outreach, lemlist makes it easy to manage cold leads, warm them up through smart sequencing, and ultimately turn prospects into paying customers. Whether you're running cold email campaigns or LinkedIn outreach, lemlist gives you the tools to track what matters and improve outreach at scale.

    Key Features

    • Personalized Outreach at Scale – Send highly customized emails using dynamic text, images, and videos

    • Automated Follow-Ups – Set up multi-step sequences that continue outreach based on lead behavior

    • Image & Video Personalization – Add dynamic visuals to boost engagement and stand out in crowded inboxes

    • A/B Testing – Test subject lines, content, and timing to optimize campaign performance

    • Campaign Analytics – Get real-time insights into open rates, replies, clicks, and bounce rates

    • lemwarm – Built-in email warm-up tool to improve deliverability and inbox placement

    • Lead Database – Import, organize, and manage leads directly within the platform

    • Email & Phone Finder – Discover verified contact details to enrich your outreach list

    • Chrome Extension – Easily capture leads and add them to campaigns while browsing LinkedIn or websites

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.3/5 (3,461)

    Capterra - 4.4/5 (301)

    Pros 

    Cons

    • Personalization at scale with dynamic text, images, and videos

    • Robust lead database for managing and enriching contact lists

    • Multichannel outreach across email, phone, and social platforms

    • lemwarm tool improves email deliverability and inbox placement

    • Advanced campaign sequences with behavior-based automation

    • Extensive support resources including tutorials, templates, and guides

    • Expensive compared to similar tools targeting SMBs

    • Clunky or confusing UI may hinder workflow efficiency

    • Steep learning curve for beginners or non-technical users

    • Limited CRM integrations, especially with niche platforms

    • Inconsistent customer support with slow or unhelpful responses

    • Occasional bugs or performance issues, particularly at scale

    Pricing Plans 

    lemlist Pricing Plans

    Email Pro

    Multichannel Expert

    Enterprise

    $69/user/mo

    $99/user/mo

    Custom Price / Yearly only 

    For growing teams

    • 3 SENDING EMAILS/USER

    • Free 200 emails or 50 phone nos. /mo

      • Unlimited with paid credits

    • 450M+ leads database

      • Unlimited LinkedIn leads export

    • lemlist Chrome extension

    • Unlimited email campaigns & follow-ups

    • Personalization at scale

      • Text variables, Custom images, Liquid syntax

    • AI-powered outreach

    • CRM integration

    • Emails warm-up & deliverability boost

    • Live lead monitoring & custom reports

    For scaling businesses

    • Everything in the Email Pro

    • 5 SENDING EMAILS/USER

    • Free 300 emails, or 75 phone nos., or 475 call min. /mo

      • Unlimited with paid credits

    • Automated LinkedIn actions

      • Visits, invites, messages

    • In-app calling

      • lemlist VoIP, or Aircall & Ringover integration

    • Conditioned sequence steps

    • Centralized multichannel inbox

    • Intents & signals targeting

    • Custom landing pages

    • Campaign templates

    • API, webhooks, & integrations

      • Zapier, n8n, Make

    For large organizations

    (5 seats min.)

    • Everything in the Multichannel Expert

    • Unlimited guest seats

    • Free 500 emails, or 125 phone nos., or 800 call min. /mo

      • Unlimited with paid credits

    • Custom user roles & permissions

    • Activity logs

    • Personalized (1:1) onboarding

    • Dedicated account manager

    • Premium support

    • Custom terms of use

    • Payment by wire transfer or SEPA

    • Advanced API access

    • Additional endpoints, rates, & volumes

    • Advanced login security (SSO/SAML)

    • Custom credits assignment

    • Yearly commitment w/ quarterly payments

    🥈 Clay – Best for AI-Powered Prospecting and Data Enrichment

    Clay – Best for AI-Powered Prospecting and Data Enrichment

    Summary

    As the name suggests, Clay is something of a shapeshifter in the SaaS world. While it’s often positioned as a sales intelligence platform that helps professionals manage relationships, that description only scratches the surface. By integrating with over 100 external enrichment tools and leveraging powerful AI algorithms, Clay helps teams not only identify high-value prospects but also enrich, score, and segment leads with remarkable precision.

    Powered by integrations with over 100 enrichment sources and its own AI research agent, Clay automates the most time-consuming parts of lead management: research, segmentation, prioritization, and list building. It’s an ideal fit for growth teams, SDRs, and revenue ops looking to streamline how leads are captured, qualified, and handed off — all without jumping between tools.

    Key Features

    • Waterfall Enrichment – Automatically pulls the most accurate data from multiple sources to enrich lead profiles

    • Account & Lead Scoring – Prioritize prospects based on firmographic data, behavior, and buying signals

    • Intent Data – Identify leads actively researching your solution or related topics

    • AI Research Agent (Claygent) – AI tool that automates manual research by pulling relevant insights from across the web

    • AI-Powered Lead List Building – Generate targeted lead lists using filters, intent signals, and enrichment criteria

    • Personalized Outreach – Customize emails and campaigns with dynamic data to boost response rates

    Ratings + Pros & Cons

    Ratings 

    G2 - 4.9/5 (150)

    Capterra - N/A

    Pros

    Cons

    • Expansive integration library for syncing with CRMs, enrichment tools, and outbound platforms

    • Claygent AI agent saves time on manual lead research

    • Freemium plan available for small teams or testing

    • Robust data enrichment for building accurate, high-quality lead profiles

    • Premium pricing may be too high for small businesses

    • Steep learning curve, especially for new users

    • Overwhelming UX for those unfamiliar with data-heavy tools

    • Action token system can become costly without proper usage management

    Pricing Plans 

    Clay Pricing Plans


    Free $0/user/mo

    Starter $149/user/mo

    Explorer $349/user/mo

    Pro $800/user/mo

    Users

    Unlimited

    Unlimited

    Unlimited

    Unlimited

    People/Company searches

    Up to 100/search

    Up to 5,000/search

    Up to 10,000/search

    Up to 25,000/search

    Exporting

    AI/Claygent

    Rollover credits

    100+ integration providers

    Chrome extension

    Scheduling

    -

    Phone number enrichments

    -

    Use your own API keys

    -

    Integrate with any HTTP API

    -

    -

    Webhooks

    -

    -

    Email sequencing integrations

    -

    -

    Exclude people/company filters

    -

    -

    CRM integrations

    -

    -

    -

    Unlimited rows

    -

    -

    -

    -

    40 action columns per table

    AI prompting support

    -

    -

    -

    -

    Data engineering (Snowflake)

    -

    -

    -

    -

    Dedicated Slack support

    -

    -

    -

    -

    Credit reporting analytics

    -

    -

    -

    -

    SSO

    -

    -

    -

    -

    🥉 ClickPoint – Best for Speed-to-Lead and Field Sales Teams

    ClickPoint – Best for Speed-to-Lead and Field Sales Teams

    Summary

    Designed for sales teams both in the office and out in the field, ClickPoint helps businesses improve prospect outreach and automatically prioritize high-value leads. The platform offers two integrated solutions: LeadExec, for lead distribution and capture, and SalesExec, for lead follow-up, engagement, and closing.

    Together, these tools support the entire lead management lifecycle — from capturing and routing inbound leads to nurturing them through automated workflows and intelligent prioritization. ClickPoint is ideal for businesses that rely on speed-to-lead, multi-channel engagement, and field sales coordination to stay competitive.

    Key Features

    • Calendar Reminders – Stay on top of follow-ups and appointments with built-in scheduling alerts

    • Call Logging – Automatically track call activity and link it to specific leads and opportunities

    • Auto-Dialer – Speed up outbound calling with a power dialer that connects reps to leads efficiently

    • Marketing Automation – Trigger follow-ups, emails, and workflows based on lead behavior and status

    • Field Sales Management – Coordinate on-the-go reps with tools for tracking activities, appointments, and updates in real time

    Pricing Plans 

    Clickpoint Pricing Plans


    Starter $0/mo

    Growth $825/mo

    Agency $1,650/mo

    Premium

    Custom

    Leads

    up to 250/mo

    10,000/mo

    50,000/mo

    100,000/mo

    Pings

    Up to 10,000/mo

    Up to 100,000/mo

    Up to 1,000,000/mo

    Up to 5,000,000/mo

    Support

    24-hour chat

    + Account Manager

    + Account Manager

    + Account Manager

    Account Set Up

    Hourly Fee

    4 Hrs

    6 Hrs

    8 Hrs

    Web leads





    Leads from your Website or Landing Page

    Leads from Third Party Providers

    Zapier Marketplace Integrations

    Unbounce and Formstack Integration

    Pay-Per-Call

    -




    Local Numbers

    -

    $3.00

    $3.00

    $3.00

    Toll Free Numbers

    -

    $4.00

    $4.00

    $4.00

    Cost/Minute

    -

    $.050

    $.045

    $.045

    Direct call transfers

    -

    Drag and drop call flow designer

    -

    Sound studio with natural language processing

    -

    Pay-Per-Chat





    AI generated chatbot

    -

    International language conversion

    -

    Qualify





    Lead Data Validation (Phone & Email)

    $.02/check

    $.02/check

    $.02/check

    $.02/check

    Lead Data Address Enrich (USPS)

    $.01/check

    $.01/check

    $.01/check

    $.01/check

    TCPA Certification

    $.03/check

    $.03/check

    $.03/check

    $.03/check

    Sell





    Order creation and invoicing

    Stripe and Authorize.net integration

    Use (Price, Weighted, Round-Robin, Percentage, Geo Location, Priority)

    Distribute





    International Currency Conversion

    Concurrent Deliveries via Webhook, Post, Email, Text SMS

    Custom Code for Delivery Automation Scripts

    Canadian and Foreign Postal Code Routing

    Advanced Shotgun Ping-Post/Ping Tree and Reporting

    Delivery Thread

    1 thread

    2 thread

    3 thread

    4 thread

    Report





    Realtime ROI reporting

    Lead Forecasting

    Advanced Ping Processing

    Custom Reporting

    Leadfeeder – Best for Identifying Anonymous Website Visitors

    Leadfeeder – Best for Identifying Anonymous Website Visitors

    Summary

    Leadfeeder by Dealfront identifies anonymous companies visiting your website, helping you turn passive traffic into active sales opportunities. By revealing which businesses are browsing your site — and what pages they’re engaging with — Leadfeeder gives your sales team the context they need to reach out with timely, targeted follow-ups.

    In addition to real-time visitor tracking, Leadfeeder provides tools for lead scoring, CRM integration, and automated alerts, so you can prioritize hot leads and act before competitors do. It’s a powerful solution for B2B sales teams that want to turn interest into pipeline without waiting for form fills or inbound inquiries.

    Key Features

    • Custom Feeds & Dashboards – Create tailored feeds based on filters like company size, industry, location, web behavior, or custom properties

    • Goal Setting & Tracking – Set specific goals (e.g. demo requests, pricing page visits) and track how leads interact with key conversion paths

    • CRM & Automation Integrations – Automatically send qualified leads to your CRM or marketing automation tools like HubSpot, Salesforce, Pipedrive, or Mailchimp

    • Pageview & Behavior Tracking – See exactly which pages leads visit, how long they stay, and where they drop off — giving sales context before reaching out

    • Lead Scoring – Prioritize outreach by scoring leads based on pageviews, company fit, and behavioral signals

    • Real-Time Alerts – Get notified instantly when target accounts visit your site, so your team can follow up while interest is high

    • Team Collaboration Tools – Assign leads, leave notes, and manage follow-ups collaboratively with your sales team

    • Reporting & Insights – Monitor traffic trends, campaign performance, and lead quality over time to refine your marketing and sales strategy

    • Visitor Identification – Match anonymous site visitors to verified company data using IP intelligence and enrichment tools

    Ratings + Pros & Cons

    Ratings 

    G2 – 4.3/5 (728)

    Capterra - 4.2/5 (134)

    Pros 

    Cons

    • Targets high-intent accounts based on real-time web activity and interests

    • Seamless CRM integration for pushing qualified leads directly into your sales workflows

    • Reveals anonymous website visitors, enabling teams to prioritize outreach even without form submissions

    • Supports more personalized, timely outreach by providing behavioral insights on each visiting company

    • Limited visibility into individual users within a company due to privacy constraints

    • Manual effort required for tasks like tagging and tracking follow-ups on lower-tier plans

    • Free and basic plans lack flexibility, which may limit value for smaller or lean teams

    Pricing Plans 

    Leadfeeder Pricing Plans

    Starter

    Basic 

    €0/mo

    €141/user/mo

    Get started with Free:

    •  Unlimited users

    •  Data from last 7 days only

    •  Max 100 identified companies

    Start your free trial

    • For sales & marketing teams:

    •  Based on companies identified

    •  Unlimited visits data storage

    •  Unlimited users

    💭 Final Thoughts

    Whether you're managing a small sales team, running outreach as a solo founder, or scaling operations across departments, the right lead tracking software can make or break your sales process. From full-featured CRMs like HubSpot and Pipedrive, to specialized tools like Clay, lemlist, and Leadfeeder, there's a solution out there tailored to your workflow, team size, and sales style.

    The key is finding a platform that helps you capture, organize, and engage leads effectively — without getting bogged down in complexity or manual work. Focus on tools that align with your goals, integrate with your stack, and support your team’s daily rhythm.

    With the right lead tracking system in place, you’ll stop letting valuable prospects slip through the cracks — and start building a more predictable, scalable pipeline.

    Breakcold Landing Page

    Q&A - Recurring Questions About Lead Tracking Software

    • Can I use a spreadsheet instead of lead tracking software?

      Yes, but it's not ideal. Spreadsheets can work for solo users or very small teams with a light lead volume. However, they require manual updates, lack automation, and don’t offer real-time collaboration, reminders, or integrations with email and CRM systems. As your pipeline grows, so does the risk of leads slipping through the cracks.


    • Is lead tracking part of a CRM?

      Yes, in most cases. Lead tracking is a core feature of many CRMs, allowing teams to monitor lead activity, track deal stages, and automate follow-ups. However, not all CRMs offer advanced lead tracking — some focus more on contact storage or deal management. That’s why some businesses pair CRMs with dedicated lead tracking tools.


    • How do I know if my team needs lead tracking software?

      If your team is managing more leads than they can easily follow up with, missing sales opportunities, or manually updating spreadsheets, it's time for lead tracking software. These tools help you stay organized, automate repetitive tasks, and make sure no warm lead goes cold.


    • What’s the difference between lead tracking and lead generation?

      Lead generation is about attracting potential customers, often through marketing campaigns, content, or ads. Lead tracking, on the other hand, focuses on what happens after the lead is captured — tracking interactions, activity, and engagement to move them through the sales pipeline and eventually convert them.

    Q&A - Recurring Questions About Lead Tracking Software

    • Can I use a spreadsheet instead of lead tracking software?

      Yes, but it's not ideal. Spreadsheets can work for solo users or very small teams with a light lead volume. However, they require manual updates, lack automation, and don’t offer real-time collaboration, reminders, or integrations with email and CRM systems. As your pipeline grows, so does the risk of leads slipping through the cracks.


    • Is lead tracking part of a CRM?

      Yes, in most cases. Lead tracking is a core feature of many CRMs, allowing teams to monitor lead activity, track deal stages, and automate follow-ups. However, not all CRMs offer advanced lead tracking — some focus more on contact storage or deal management. That’s why some businesses pair CRMs with dedicated lead tracking tools.


    • How do I know if my team needs lead tracking software?

      If your team is managing more leads than they can easily follow up with, missing sales opportunities, or manually updating spreadsheets, it's time for lead tracking software. These tools help you stay organized, automate repetitive tasks, and make sure no warm lead goes cold.


    • What’s the difference between lead tracking and lead generation?

      Lead generation is about attracting potential customers, often through marketing campaigns, content, or ads. Lead tracking, on the other hand, focuses on what happens after the lead is captured — tracking interactions, activity, and engagement to move them through the sales pipeline and eventually convert them.

    About the author

    Arnaud Belinga

    Breakcold Youtube Channel

    "i wrote this article"

    Try my sales CRM software
    (people love it)
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    BREAKCOLD CRM

    Breakcold Youtube Channel

    "i wrote this article"

    Try my sales CRM software
    (people love it)
    👇

    WATCH DEMO 🎥
    BREAKCOLD CRM

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    Join over +1000 agencies, startups & consultants closing deals with Breakcold Sales CRM

    Try Breakcold NOW

    Are you ready to accelerate your sales pipeline?

    Join over +1000 agencies, startups & consultants closing deals with Breakcold Sales CRM

    Try Breakcold NOW

    Are you ready to accelerate your sales pipeline?

    Join over +1000 agencies, startups & consultants closing deals with Breakcold Sales CRM