Streak CRM vs Zoho CRM: Which CRM is the Best?

09 December 2020

Streak CRM vs Zoho CRM: Which CRM is the Best?

In today's competitive business world, having an efficient Customer Relationship Management (CRM) system is crucial for the success of any organization. Two popular CRM software options that often come up in discussions are Streak CRM and Zoho CRM. Both offer a wide range of features and functionalities, but which one is the best? In this article, we will compare Streak CRM and Zoho CRM to help you make an informed decision

1. Pros and Cons of Streak CRM and Zoho CRM

1.1 Streak CRM

Streak CRM is a powerful tool that is seamlessly integrated with Gmail. One of its main advantages is its intuitive interface, making it easy for users to navigate and find the information they need. Streak CRM also offers excellent email tracking capabilities, allowing users to track the status of their emails, from delivery to opening and clicking.

Moreover, Streak CRM provides a unique feature that sets it apart from many other CRM systems - seamless Gmail integration. This integration allows users to manage their customer relationships directly from their Gmail inbox, eliminating the need to switch between different applications. It streamlines the workflow and enhances productivity for users who heavily rely on Gmail for their communication.

However, Streak CRM has some limitations. For instance, it lacks the advanced automation features found in other CRM systems. While it offers basic automation capabilities, businesses with more complex automation needs may find Streak CRM's functionality insufficient. Additionally, the reporting and analytics functionality offered by Streak CRM may not be as robust as some of its competitors. While it provides basic reporting features, businesses looking for in-depth analytics may need to explore other options.

Despite these limitations, Streak CRM remains a popular choice for businesses that value its seamless integration with Gmail and its user-friendly interface.

1.2 Cons of Streak CRM

While Streak CRM has many benefits, there are a few areas where it falls short. The lack of customization options is one notable drawback. Users may find themselves constrained by the limited flexibility in tailoring the system to meet their specific needs. While Streak CRM offers some customization features, businesses with unique requirements may find it challenging to fully adapt the system to their workflows.

Furthermore, the pricing structure of Streak CRM can be somewhat confusing. It offers different plans based on user requirements and team size, which may make it difficult for businesses to determine the most suitable plan for their needs. This lack of transparency in pricing can be a deterrent for businesses that prefer a straightforward pricing model.

Despite these drawbacks, Streak CRM's seamless Gmail integration and user-friendly interface continue to attract users who prioritize simplicity and efficiency.

1.3 Pros of Zoho CRM

Zoho CRM is known for its comprehensive set of features that cater to businesses of all sizes. Its user-friendly interface allows for effortless customization, enabling users to personalize their CRM experience. With Zoho CRM, businesses can easily adapt the system to their specific workflows and requirements, making it a versatile solution.

In addition to customization, Zoho CRM offers robust automation capabilities. It provides businesses with the tools to automate repetitive tasks, streamline sales processes, and improve overall efficiency. This automation functionality can save businesses valuable time and resources, allowing them to focus on building customer relationships and driving revenue.

In terms of reporting and analytics, Zoho CRM stands out with its impressive range of pre-built reports and dashboards. These analytical tools provide valuable insights into sales performance, allowing businesses to make data-driven decisions. Zoho CRM's reporting capabilities enable businesses to track key metrics, identify trends, and measure the effectiveness of their sales and marketing efforts.

With its comprehensive features, customization options, and powerful automation and reporting capabilities, Zoho CRM is a popular choice for businesses looking for a versatile and data-driven CRM solution.

1.4 Cons of Zoho CRM

Despite its numerous advantages, Zoho CRM does have a few drawbacks. One limitation is its initial learning curve, especially for new users who are not familiar with the platform. As with any robust CRM system, it may take some time for users to fully understand and utilize all the features and functionalities that Zoho CRM offers. However, once users become familiar with the system, they can take full advantage of its capabilities.

Additionally, some users may find that the integration options with other software applications are not as extensive as they would like. While Zoho CRM offers integrations with popular third-party applications, businesses with specific integration requirements may need to explore custom solutions or consider alternative CRM systems that offer more extensive integration capabilities.

Despite these limitations, Zoho CRM's comprehensive feature set, customization options, and powerful automation and reporting capabilities make it a popular choice for businesses of all sizes.

1.5 Key Differences between Streak CRM and Zoho CRM

When it comes to differentiating Streak CRM and Zoho CRM, the following key factors should be considered. Streak CRM's seamless Gmail integration is a unique feature that sets it apart from many other CRM systems. This integration allows users to manage their customer relationships directly from their Gmail inbox, providing a unified and efficient workflow.

On the other hand, Zoho CRM offers a broader range of features and customization options, making it suitable for businesses with more complex needs. Its comprehensive set of tools allows businesses to tailor the CRM system to their specific workflows and requirements, ensuring a personalized and efficient CRM experience.

In terms of pricing, Streak CRM offers plans starting at a lower cost, making it an attractive option for small businesses on a budget. However, Zoho CRM's pricing is more scalable, allowing businesses to upgrade their plans as they grow. This scalability ensures that businesses can continue to leverage the full capabilities of Zoho CRM as their customer base and operations expand.

Ultimately, the choice between Streak CRM and Zoho CRM depends on the specific needs and preferences of each business. Both CRM systems offer unique advantages and cater to different requirements, allowing businesses to choose the solution that best aligns with their goals and objectives.

2. How does Streak CRM pricing compare to Zoho CRM?

2.1 Streak CRM Pricing

Streak CRM offers several pricing plans to cater to different user requirements. The plans range from a free version for personal use to a professional plan for small businesses.

The free plan is ideal for individuals or small teams who want to explore the basic functionalities of Streak CRM. The professional plan, which starts at $49 per user per month, offers advanced features such as pipeline management and team collaboration.

2.2 Zoho CRM Pricing

Zoho CRM also offers various pricing plans that accommodate different business needs. Their plans range from a free edition for up to three users to an enterprise edition for large organizations.

The free plan is suitable for small businesses or startups that require basic CRM functionalities. The enterprise edition, priced at $35 per user per month, provides advanced customization options and integrations with other Zoho applications.

2.3 Pricing comparison

When comparing the pricing of Streak CRM and Zoho CRM, it becomes evident that Streak CRM has a lower entry point with its free plan. However, as the user and feature requirements increase, Zoho CRM offers more flexible pricing options, allowing businesses to scale their CRM solution without breaking the bank.

3. How do Streak CRM integrations compare to Zoho CRM?

3.1 Streak CRM integrations

Streak CRM offers seamless integrations with a variety of popular apps and services. It integrates smoothly with Google Workspace, allowing users to leverage the power of Streak CRM directly within their Gmail interface. Additionally, it offers integrations with tools like Slack, Trello, and MailChimp, enabling users to streamline their workflow and enhance collaboration.

3.2 Zoho CRM Integrations

Zoho CRM also provides a wide range of integrations with popular business tools. It seamlessly integrates with G Suite, allowing users to synchronize their data and collaborate efficiently. Furthermore, Zoho CRM supports integrations with other Zoho applications, such as Zoho Analytics, Zoho Campaigns, and Zoho Desk, to enhance various aspects of business operations.

4. Which one is the Best for You?

4.1 The Best for Salespeople

For salespeople looking for a CRM solution tailored to their needs, both Streak CRM and Zoho CRM offer valuable features. Streak CRM's emphasis on email tracking and seamless Gmail integration makes it a suitable choice for sales professionals who heavily rely on email communication. On the other hand, Zoho CRM's comprehensive set of sales automation features and advanced reporting capabilities make it a powerful tool for driving sales performance.

4.2 The Best for Consultants

Consultants require a CRM system that enables them to efficiently manage their client relationships and projects. Streak CRM's simplicity and easy integration with Gmail can streamline their workflow. It allows consultants to track communications and manage project-related tasks effectively. Conversely, Zoho CRM's extensive customization options and integrated project management features make it an excellent choice for consultants who need a more flexible and comprehensive CRM solution.

4.3 The Best for Digital Marketing Agencies

Digital marketing agencies often deal with multiple clients and complex campaigns. Streak CRM's seamless integration with Gmail allows agencies to track client communications and collaborate effectively. It also offers basic pipeline management features to monitor the sales cycle of marketing campaigns. On the other hand, Zoho CRM's powerful automation capabilities and integration with marketing tools like Zoho Campaigns provide agencies with a comprehensive solution to manage their marketing campaigns and nurture leads efficiently.


When choosing between Streak CRM and Zoho CRM, it ultimately depends on your specific requirements and business needs. While Streak CRM excels in its Gmail integration and simplicity, Zoho CRM offers a broader range of features and customization options. Consider factors such as pricing, integrations, and the best fit for your role or industry. Take advantage of free trials or demos to evaluate both options and determine which CRM system aligns best with your organization's objectives. Remember, the best CRM is the one that helps you enhance customer relationships, streamline processes, and drive business growth.

About the author
Arnaud Belinga
Arnaud Belinga
Arnaud Belinga is the Co-Founder & CEO at Breakcold. He talks about Sales CRM use, marketing & sales. He loves Surfing 🏄‍♂️ & Skateboarding 🛹️.
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