5 CRMs with Telegram Integration (Selection)

03 May 2023

5 CRMs with Telegram Integration (Selection)

**Introduction:**Telegram is a popular instant messaging platform that allows users to communicate and collaborate in real-time. With its increasing popularity among businesses, CRM systems have started integrating with Telegram to streamline workflows and enhance customer relationship management. In this article, we will explore five CRM platforms that offer Telegram integration, providing businesses with a seamless and efficient communication channel

1. Breakcold: the Sales CRM with Telegram Integration

Breakcold stands out as an exceptional CRM platform with its robust Telegram integration capabilities. This CRM not only allows you to add and manage contacts from Telegram but also offers a convenient Chrome Extension. This extension enables you to effortlessly import contacts and essential information directly from Telegram, saving you time and effort.

Furthermore, Breakcold's integration eliminates the need to switch back and forth between your CRM system and Telegram. Allowing you to communicate with clients, collaborate with team members, and manage sales pipelines without the need for constant toggling, Breakcold enhances productivity and streamlines your workflow.

But what exactly makes Breakcold's Telegram integration so powerful? Let's dive deeper into the features and benefits of this integration.

1.1 - Add and Manage Contacts from Telegram via a Chrome Extension

The Chrome Extension provided by Breakcold is a game-changer when it comes to managing contacts from Telegram. With just a few clicks, you can import contacts and their associated details, such as email addresses and phone numbers, directly into your CRM system.

This functionality saves you valuable time and ensures accurate data entry. By eliminating manual data input, Breakcold's Telegram integration helps prevent errors and enables you to focus on what really matters – building strong customer relationships.

Imagine having the ability to seamlessly import all your Telegram contacts into your CRM system, complete with their contact information. This not only saves you the hassle of manually entering each contact's details but also ensures that your CRM database is always up to date.

Moreover, Breakcold's Chrome Extension allows you to manage your Telegram contacts within the CRM system itself. You can easily categorize contacts, add notes, and track interactions, all in one place. This comprehensive view of your contacts helps you stay organized and provides valuable insights for your sales and marketing strategies.

1.2 - Avoid Back-and-Forth Between Your CRM and Telegram

Breakcold's Telegram integration seamlessly connects your CRM system with the messaging app, eliminating the need to switch between different platforms constantly. Whether you are managing deals, updating customer information, or responding to inquiries, you can do it all within Breakcold's user-friendly interface while staying connected to Telegram.

This integration enhances efficiency, reduces distractions, and allows you to provide timely and personalized responses to your customers. By centralizing communication channels, Breakcold empowers businesses to deliver exceptional customer service while streamlining internal processes.

Imagine being able to view and respond to Telegram messages directly within your CRM system. With Breakcold's integration, you can easily access your Telegram conversations alongside your customer data, allowing for a seamless and uninterrupted workflow.

Not only does this integration save you time and effort, but it also ensures that no important messages or inquiries slip through the cracks. You can set up notifications and alerts within Breakcold to stay on top of incoming Telegram messages, ensuring that you never miss an opportunity to engage with your customers.

Breakcold's Telegram integration is designed to enhance collaboration within your team as well. You can easily share conversations, assign tasks, and collaborate on deals, all within the CRM system. This eliminates the need for lengthy email threads or separate messaging apps, streamlining communication and fostering a more efficient and productive team environment.

With Breakcold's robust Telegram integration, you can take your CRM experience to the next level. Say goodbye to manual data entry and constant toggling between platforms. Embrace a streamlined workflow, enhanced productivity, and improved customer service with Breakcold's Telegram integration.

2. Pipedrive via its Third-Party Integrations

Pipedrive is a highly regarded customer relationship management (CRM) platform that offers a wide range of features to help businesses streamline their sales processes. While Pipedrive does not have native Telegram integration, it provides users with the ability to connect Telegram through its third-party integrations. This integration opens up new possibilities for businesses to enhance their communication and collaboration efforts.

Integrating Telegram with Pipedrive using third-party tools brings numerous benefits to businesses. One of the key advantages is the ability to centralize all communication channels in one place. With this integration, you can seamlessly manage conversations with clients and team members through both Pipedrive and Telegram, ensuring that no important messages are missed.

Moreover, the integration enables you to leverage Pipedrive's powerful CRM features while staying connected to Telegram. You can easily create leads, track sales activities, and monitor customer interactions within Pipedrive, all while having real-time access to Telegram conversations. This comprehensive solution empowers businesses to streamline their sales processes and provide exceptional customer support.

Furthermore, integrating Telegram with Pipedrive allows for efficient collaboration among team members. You can create dedicated Telegram channels for different projects or departments and link them to relevant deals or contacts in Pipedrive. This ensures that everyone involved in a particular project has access to the latest updates and can collaborate effectively, regardless of their location.

Additionally, the integration offers advanced automation capabilities. You can set up workflows and triggers that automatically send messages to Telegram based on specific actions or events in Pipedrive. For example, when a deal reaches a certain stage in the sales pipeline, a notification can be sent to the respective Telegram channel, keeping everyone informed and enabling timely follow-ups.

In conclusion, while Pipedrive does not provide native Telegram integration, its third-party integrations offer a robust solution for businesses looking to leverage both platforms. By connecting Telegram with Pipedrive, businesses can enhance their communication, collaboration, and sales management processes, ultimately leading to improved efficiency and customer satisfaction.

3. Hubspot via its Third-Party Integrations

Hubspot, a well-known CRM platform, also offers Telegram integration through its third-party integrations. Although Hubspot does not provide a native Telegram integration, you can connect Telegram to Hubspot using external tools. This integration allows businesses to centralize communication channels and manage customer interactions seamlessly.

With the Telegram integration, you can receive notifications and messages directly within Hubspot, ensuring that you never miss an important conversation. Additionally, you can use Hubspot's extensive CRM capabilities to track customer interactions, manage sales pipelines, and drive business growth.

4. Salesforce via its Third-Party Integrations

Salesforce, a leader in the CRM market, also supports Telegram integration through its third-party integrations. While Salesforce does not offer a native Telegram integration, you can leverage external tools to connect the two platforms smoothly.

Integrating Telegram with Salesforce allows you to streamline communication, collaborate effectively, and manage customer relationships within a single platform. Whether you are managing sales processes or providing customer support, this integration enables you to leverage Salesforce's robust CRM functionalities while staying connected to Telegram.

5. Nimble CRM

Nimble CRM is another reliable CRM platform that supports Telegram integration. With its comprehensive features and user-friendly interface, Nimble CRM provides seamless integration with Telegram to enhance communication and collaboration.

The Telegram integration within Nimble CRM allows you to stay connected with your contacts, easily access conversations, and manage customer interactions. This integration empowers businesses to create personalized experiences, track customer communications, and build stronger relationships.


In today's fast-paced business landscape, effective communication and streamlined workflows are crucial for success. By leveraging the Telegram integration offered by these five CRM platforms, businesses can enhance customer relationship management, improve team collaboration, and drive business growth.

Whether it's Breakcold's seamless contact import from Telegram, Pipedrive, Hubspot, or Salesforce's integration via third-party tools, or Nimble CRM's user-friendly interface, each CRM platform offers unique benefits for businesses looking to integrate Telegram into their workflow.

Choose the CRM platform that best aligns with your business needs and take advantage of the seamless Telegram integration to optimize your customer interactions, improve productivity, and achieve your business goals.

About the author
Arnaud Belinga
Arnaud Belinga
Arnaud Belinga is the Co-Founder & CEO at Breakcold. He talks about Sales CRM use, marketing & sales. He loves Surfing 🏄‍♂️ & Skateboarding 🛹️.
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